Mohamed Yousuf Naghi Motors Achieves Ford Guest Experience Certification, Setting New Benchmark for Customer Excellence in Saudi Arabia
Mohamed Yousuf Naghi Motors (MYNM), the official Ford distributor for the Western and Southern regions of Saudi Arabia, today announced it has been awarded the prestigious Ford Guest Experience (FGE) Certification, following a rigorous Final Assessment conducted on September 8–9, 2026.
The certification, one of Ford’s most demanding customer-experience standards, recognizes dealerships that demonstrate excellence in both sales and service operations, alongside a consistent, customer-first approach at every touchpoint.
“This achievement reflects what our team delivers every single day — a genuine, customer-first culture built on discipline, resilience, and teamwork,” said Sami Younis, Head of Service & Customer Experience at Ford MYNM. “It is more than a certification; it is proof of our team’s commitment to excellence.”
The path to certification required an intensive three-month effort from MYNM’s frontline teams, who worked to align operations with Ford’s global.
MYNM also acknowledged the support of its Management team, as well as the Ford FGE Global team and Ford Middle East leadership, whose guidance and partnership were instrumental in reaching this milestone.
“Certification isn’t the finish line; it’s just the beginning,” said Jason Blane, Managing Director, Ford MYNM. “We are committed to setting the benchmark for sales and service excellence across the Kingdom, and to continuously raising the standard for our customers.”
About Mohamed Yousuf Naghi Motors (MYNM)
Mohamed Yousuf Naghi Motors is the official Ford distributor for the Western and Southern regions of Saudi Arabia. MYNM is committed to delivering world-class automotive sales and service experiences across the Kingdom.
